Food Service Operations Manager
1 week ago
We are seeking a skilled and experienced Food Service Operations Manager to join our team at Tim Hortons. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our food service area, ensuring that high-quality products are delivered to our customers in a timely and efficient manner.
About the Role:- Develop and implement effective operating procedures to ensure seamless delivery of food and beverage products.
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring compliance with health and safety regulations.
- Train staff in job duties, sanitation, and safety procedures to maintain high standards of quality and customer satisfaction.
- Estimate ingredient and supply requirements to optimize menu offerings and minimize waste.
- Hire, train, and develop food service staff to enhance their skills and knowledge.
- Maintain accurate records of stock, sales, and wastage to inform business decisions.
- Prepare and submit reports on key performance indicators to support business growth and improvement.
Responsibilities Include:
- Establishing work schedules to meet operational demands.
- Ensuring that food and service meet quality control standards.
- Preparing budget and cost estimates for menu items and supplies.
- Addressing customer complaints or concerns in a professional and courteous manner.
- Supervising and checking assembly of trays and delivery of food trolleys.
- Ensuring adherence to health and safety protocols and company policies.
Requirements:
- 1-2 years of experience in food service management, preferably in a fast-paced environment.
- Strong leadership and communication skills to motivate and guide staff.
- Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Familiarity with inventory management, budgeting, and cost control principles.
- Able to work effectively in a dynamic and fast-paced environment.
Compensation Package:
Salary: $60,000 - $70,000 per annum, depending on experience.
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