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Customer Service Team Lead

1 month ago

Brampton, Ontario, Canada 1 STOP AUTO REPAIR CENTER INC. Full time

We are seeking a highly skilled Customer Service Supervisor to join our team at 1 STOP AUTO REPAIR CENTER INC. This role is responsible for supervising staff, hiring and training, and resolving customer issues.

Key Responsibilities
  • Supervise and coordinate the activities of our customer service team
  • Hire, train, and develop the skills of our staff members
  • Establish work schedules and ensure efficient workflow
  • Resolve customer complaints and issues in a timely and professional manner

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a customer service role
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills