Site Operations Manager

1 week ago

Montreal, Quebec, Canada NAV CANADA Full time
About NAV CANADA

NAV CANADA is a leading provider of air traffic control services in Canada.

Salary

The estimated salary for this position is $110,000 - $140,000 per year, based on the location and industry standards.

Job Description

This role will involve coordinating, delivering, and managing air navigation services and operations within the site. The successful candidate will be responsible for ensuring the safety and quality of services provided by the site, under the guidance of the MATO. They will identify, develop, and implement safety/quality indicators to monitor site performance, evaluate site performance, and partner with Safety and Systems Performance to formulate and implement corrective measures.

Key responsibilities include:

  • Coordinate, deliver, and manage all applicable air navigation services and operations within the site(s).
  • Ensure the safety and quality of services provided by the site(s) in collaboration with the unit.
  • Under the guidance of the MATO, identify, develop, and implement safety/quality indicators to monitor site performance.
  • Evaluate site performance and identify safety-related issues.
  • Partner with Safety and Systems Performance, ANS Service Design, Evaluations, and Investigations to formulate and implement corrective measures.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Successful completion of secondary school.
  • Has or has held an ATS license or certificate or has obtained an equivalent level of knowledge through extensive management experience.
  • Experience in an operational aviation environment, an asset.
  • At least 5 years of relevant experience in the industry with at least 3 years of related supervisory/management experience of diverse and sometimes physically remote teams.
  • Bilingual (English and French)
  • Proven leadership experience demonstrating the skills required to manage people, processes, and information in an operational environment.
  • Demonstrated experience in managing a budget and related financial processes
  • Knowledge of Air Traffic Management
  • Knowledge of operational policies, standards, procedures, and technique
  • Knowledge of operational systems and equipment
  • Knowledge of Human Resources policies, procedures, and practices (collective agreements, team effectiveness, etc.)
Benefits

This role offers:

  • A competitive compensation package.
  • A comprehensive benefits program, including health, dental, and vision coverage.
  • A defined benefit pension plan.
  • Opportunities for growth and development.
  • Flexible work arrangements.
  • A diverse and inclusive workforce.
What You Bring

You will bring:

  • A strategic planning background with good business and financial acumen.
  • Strong leadership skills, including the ability to coach and mentor a diverse team.
  • Effective communication skills, including the ability to communicate insights verbally, visually, and in writing.
  • Relationship building and interpersonal skills, including the ability to negotiate, persuade, and influence stakeholders at various levels and both internal and external to the organization.
  • Good customer service, collaboration, and coordination skills.
  • Strong problem-solving and decision-making skills.
  • Good organization skills.

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