Patient Advocate Specialist

1 week ago


Québec, Quebec, Canada CB Canada Full time
Job Summary

CB Canada is seeking a highly skilled Patient Advocate Specialist to join our team. As a Patient Advocate Specialist, you will be responsible for providing exceptional support to patients, healthcare professionals, and funding bodies. Your primary goal will be to ensure seamless access to medical care and services. If you have a passion for making a difference in people's lives, we encourage you to apply for this rewarding role.

Key Responsibilities
  • Management of assigned projects and cases, adhering to company processes.
  • Telephone support, implementing call-centre programs to provide assistance with funding and access issues.
  • Administer and adhere to case-management protocols, including clinical monitoring and data collection.
  • Implementation of pharmaceutical and biotechnology related market research initiatives.
  • Documenting all activities in a program-specific database.
  • Participation in ongoing refresher training and specialized courses as required.

Requirements
  • Requires broad training in business administration, accountancy, sales, marketing, or similar vocations.
  • A minimum of one year of experience in customer service.
  • Bilingual (French/English) is an asset.
  • Ability to multitask, attention to detail, and strong problem-solving skills.

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