Pharmacy Director for Retail Excellence

7 days ago

Thunder Bay, Ontario, Canada Safeway Full time

We are seeking a highly skilled Pharmacy Manager to lead our retail pharmacy team in Thunder Bay, Ontario. With a competitive compensation package and a dynamic work environment, this is an exciting opportunity to make a meaningful impact in the lives of our patients.

About Safeway

Safeway is part of Sobeys Inc.'s retail food offering, serving Canadians with more than 1,600 stores in over 930 communities from coast-to-coast. We are committed to delivering top-quality products and superior service to our customers, while giving back to the communities we serve.

Job Summary

This full-time position is responsible for managing the pharmacy department, ensuring excellent patient-centered care and exceeding customer expectations. Key responsibilities include:

  • Exceeding internal and external customer expectations by building strong relationships and delivering customer-centric solutions;
  • Executing pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margin, and control shrink;
  • Acting in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs;
  • Inspiring a positive, patient-focused culture and experience, product availability, and customer service standards while developing and monitoring business plans to deliver on KPIs;
  • Actively engaging in all areas of Fusion to ensure the patient/facility experiences seamless care and a consistent pharmacy experience across locations;
  • Being an ambassador to uphold and instill company values, including championing all diversity, equity, and inclusion initiatives, ensuring the pharmacy is an inclusive environment;
  • Managing the selection, onboarding, training, and development, performance management, and succession planning processes;
  • Building and maintaining strong team relationships in a supportive and motivating work environment that ensures an appropriate balance of labor with each team member working to full scope;
  • Ensuring all regulatory requirements and Company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented in the department; responsible to train staff and ensures adherence.
Requirements

To be successful in this role, you will need:

  • Bachelor of Science in Pharmacy from a recognized institution;
  • Must be a Licensed Pharmacist, in good standing, in the province of responsibility;
  • Injection and First Aid Certification;
  • Minimum of 2 years' experience as a licensed pharmacist;
  • Kroll software experience is preferred.
Salary

The estimated annual salary for this position is $85,000 - $110,000 based on the location and industry standards.

Benefits

Safeway offers a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous retirement plan. Additionally, you will have access to exclusive employee discounts and perks.

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