Hotel Front Desk Manager

4 weeks ago


Banff, Alberta, Canada The Kenrick Full time

The Kenrick is seeking a skilled Hotel Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Requirements
  • Staff in various areas of responsibility
  • MS Outlook
Work Environment
  • Fast-paced environment
  • Large workload
  • Tight deadlines
Personal Qualities
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
Benefits
  • Dental plan
  • Health care plan
  • Bonus
  • Gratuities
  • Group insurance benefits
Support for Newcomers and Refugees
  • Supports newcomers and/or refugees with foreign credential recognition
Support for Indigenous People
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations


  • Banff, Alberta, Canada The Kenrick Hotel Full time

    The Kenrick Hotel is seeking a skilled and experienced Hotel Front Desk Manager to join our team.About the RoleThis permanent position offers a competitive salary of $55,000 - $65,000 per year, based on experience. In addition to your base salary, you can also expect bonuses, gratuities, and group insurance benefits.As a key member of our front desk team,...


  • Banff, Alberta, Canada The Kenrick Hotel Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at The Kenrick Hotel. This is a permanent, 70 hours bi-weekly position that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.


  • Banff, Alberta, Canada AccorHotel Full time

    Accor Hotel is seeking a skilled Hotel Front Desk Operations Specialist to join their team.About the Role:The Hotel Front Desk Operations Specialist plays a vital role in ensuring the smooth operation of hotel front desk services, particularly during overnight hours. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and...


  • Banff, Alberta, Canada The Kenrick Full time

    The Kenrick is seeking a highly skilled Hotel Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our front desk, providing exceptional customer service to our guests, and leading a team of front desk staff.Key Responsibilities:Co-ordinate activities with...


  • Banff, Alberta, Canada A Banff Boutique Inn Full time

    A Banff Boutique Inn is seeking a highly organized and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service. You will also be responsible for taking, canceling, and changing room reservations, as well as processing guests'...


  • Banff, Alberta, Canada The Kenrick Hotel Full time

    Job SummaryWe are seeking a skilled Hotel Front Desk Supervisor to join our team at The Kenrick Hotel. This is a permanent, full-time opportunity that offers a competitive salary and a range of benefits.About the RoleThe successful candidate will be responsible for overseeing the front desk operations, coordinating with other departments, and ensuring...

  • Front Desk Host

    2 weeks ago


    Banff, Alberta, Canada Banff International Hostel Full time

    We are seeking a highly organized and customer-focused Front Desk Host to join our team at Banff International Hostel.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to work in a fast-paced environment and provide exceptional service to our guests.As a Front Desk Host, you will be responsible for managing guest...


  • Banff, Alberta, Canada Accor Full time

    Role OverviewWe are seeking a skilled Luxury Front Desk Manager to join our team at Fairmont Banff Springs.Salary InformationThe salary for this role is estimated at $67 per hour, with opportunities for hourly rate increases after six months and yearly to three years of service.Job ResponsibilitiesThe successful candidate will play a crucial role in ensuring...


  • Banff, Alberta, Canada The Kenrick Hotel Full time

    About The Kenrick HotelWe are a dynamic and fast-paced hotel committed to providing exceptional service to our guests. As a leading hospitality provider, we take pride in our commitment to quality and customer satisfaction.Salary and BenefitsThe salary for this position is estimated at $45,000 - $60,000 per year, based on industry standards and location. In...


  • Banff, Alberta, Canada Accor Full time

    ​Exceptional Guest Service at Fairmont GoldAre you passionate about delivering exceptional guest experiences? As a Luxury Front Desk Supervisor at Fairmont Banff Springs, you will play a vital role in ensuring our guests feel valued and cared for during their stay.Key Responsibilities:Provide outstanding guest service by responding promptly and courteously...


  • Banff, Alberta, Canada The Kenrick Hotel Full time

    Job SummaryAs a Hotel Operations Supervisor at The Kenrick Hotel, you will be responsible for ensuring the smooth operation of our front desk and customer service teams. This is a dynamic role that requires excellent leadership and communication skills.Main ResponsibilitiesCoordinate activities with other departments to ensure seamless service...


  • Banff, Alberta, Canada Banff International Hostel Full time

    Join Banff International Hostel as a Front Desk Coordinator and take the first step in your hospitality career. As a key member of our team, you will be responsible for ensuring that every guest has a memorable stay with us.About the RoleWe are seeking an organized and friendly individual to join our front desk team. The ideal candidate will have excellent...


  • Banff, Alberta, Canada Recruit Without Borders Full time

    At Recruit Without Borders, we are seeking a highly skilled Hotel Supervisor to join our team at the Canalta Lodge.As a valued member of our hotel leadership team, you will be responsible for coordinating the work of front office, housekeeping, food services, and maintenance staff.Key Responsibilities:Coordinate and review the work of staff across various...


  • Banff, Alberta, Canada Banff International Hostel Full time

    Hotel Clerk Supervisor Job DescriptionAbout the Role:We are seeking a highly organized and experienced Hotel Clerk Supervisor to join our team at Banff International Hostel. As a key member of our front desk team, you will be responsible for supervising daily operations, ensuring exceptional customer service, and maintaining a clean and safe environment.Key...


  • Banff, Alberta, Canada Banff International Hostel Full time

    We are seeking a highly organized and team-oriented Hotel Operations Manager to oversee the front desk operations at Banff International Hostel. Key responsibilities include performing supervisory duties, assisting guests with special needs, coordinating work assignments, and maintaining computer systems and equipment. Additionally, this role involves...


  • Banff, Alberta, Canada Banff International Hostel Full time

    Banff International Hostel is seeking a skilled Front Desk Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our guests. Key responsibilities include:Key ResponsibilitiesRegistration and Check-in: Register arriving guests, assign rooms, and ensure a smooth check-in process.Room Management:...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Summary: We are seeking a skilled Night Auditor to join our Front Office team at AccorHotel. As a key member of the team, you will be responsible for ensuring the accuracy of guest accounts and providing exceptional guest services.Key Responsibilities:Verify the accuracy of guest transactions and balance charges and revenues.Produce reports for other...


  • Banff, Alberta, Canada Banff International Hostel Full time

    Job SummaryWe are seeking an experienced Hotel Operations Manager to join our team at Banff International Hostel. This is a full-time, permanent position with opportunities for career advancement.About the RoleThe successful candidate will be responsible for overseeing the daily operations of our hostel, ensuring that guests have a positive experience and...


  • Banff, Alberta, Canada Accor Full time

    At Fairmont Banff Springs, we offer a unique opportunity to advance your hospitality career as a Front Office Reception Agent.About UsWe are a world-renowned resort set in the heart of Western Canada's most spectacular alpine destination. Our team is comprised of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families who...


  • Banff, Alberta, Canada Banff International Hostel Full time

    The Banff International Hostel seeks a seasoned Hotel Clerk Supervisor to oversee daily operations and lead a team of hospitality professionals. As an integral member of our management team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Job DescriptionThis is a permanent position,...