Parts & Service Coordinator - Sudbury, ON

2 weeks ago

Sudbury, Ontario, Canada Cooper Equipment Rentals Full time

Build Your Career at Cooper Equipment Rentals

We are seeking a highly motivated and customer-oriented individual to join our professional team as a Parts & Service Coordinator. This role is ideal for someone with a passion for delivering exceptional customer service and a strong background in inventory management.

Why Work with Us?

  • Competitive Salary and Benefits
  • Excellent Benefit Package
  • Uniforms and Safety Gear Provided
  • RRSP Matching Program
  • Stable, Year-Round Employment
  • Continuous Training and Development Opportunities
  • Fun-Loving Work Environment with Strong Social Responsibility

Key Responsibilities:

  • Manage Parts Inventory and Process Warranty Claims
  • Order and Receive Necessary Parts
  • Follow Up with Vendors on Backordered Items
  • Match Packing Slips to Receiver for Invoicing
  • File Documentation for Efficient Accounts Payable Process
  • Coordinate Part Transfers with Other Branches
  • Follow Up on Parts and Service Bills and Orders
  • Enter and Complete Work Orders
  • Provide Quotes and Estimates to Customers
  • Enter Maintenance Schedules for Equipment
  • Maintain Repair and Estimate Tracking System
  • Collaborate with Shop to Ensure Timely Repairs
  • Coordinate Part Pickups with Drivers
  • Assist with Fleeeting New Units for Rent
  • Ensure Shop Supplies are Stocked

What We're Looking For:

  • Minimum of Two Years of Experience in Customer Service, Retail, or Construction Industry
  • Self-Starter with Excellent Problem-Solving Skills
  • Strong Verbal and Written Communication Skills
  • Pride in Work and Commitment to Excellence

Join Our Team:

We are dedicated to building an inclusive and diverse team that values equity, diversity, and inclusion. If you're passionate about delivering exceptional customer service and have a strong background in inventory management, we encourage you to apply. Please visit our Careers page to learn more about our company culture and values.

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