Counter Sales Associate

3 weeks ago


Medicine Hat, Alberta, Canada Bartle & Gibson Full time

COUNTER SALES ASSOCIATE

Are you interested in building a career in sales and customer service?

Do you have a passion for helping customers find the right solutions for their needs?

At Bartle & Gibson, we are looking for a sales representative to join our team and provide exceptional customer service to our customers.

This role operates in a fast-paced environment and requires strong communication and problem-solving skills.

The successful candidate will be responsible for all counter sales and product returns, while providing expertise as a member of the customer service team.

Benefits of Working for Us

  • Company paid benefits
  • Employee and Family Assistance Program (EFAP)
  • Profit sharing
  • RRSP match
  • Paid sick days
  • Career growth
  • #GIVEBACK Program
  • Personal Milestone Recognition Program
  • Safety shoe reimbursement
  • Perkopolis Partnership
  • Employee Referral Bonus Program
  • Employee discounts on plumbing, electrical and heating products

Our Mission

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

Our Vision

Be the preferred wholesaler by providing superior customer experiences.

Key Responsibilities

  • Offering exceptional customer service at our counter and over the phone
  • Responding to inquiries and processing incoming calls and orders
  • Processing orders in the system
  • Sourcing materials for customers when currently not in stock
  • Consistent training and understanding of current products
  • Developing and maintaining positive customer relationships
  • Handling returns as required
  • Keeping counter and sales area clean
  • Merchandising and showcasing product
  • Other duties as required

Required Skills and Competencies

  • Exceptional customer service skills
  • Ability to develop long-term relationships and generate referrals from your customers
  • Excellent communication skills
  • Impeccable organizational skills with high attention to detail
  • Time management & multitasking skills to serve several customers at the same time
  • Strong networking skills, outgoing personality
  • Self-motivated; able to function effectively both independently and as a member of a team
  • Proven ability to learn quickly and work effectively in a fast-paced work environment

Education and Experience

  • Minimum grade 12 education required
  • Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
  • Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.


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