Logistics Coordinator

1 month ago

Toronto, Ontario, Canada Exela Technologies Full time

About Exela Technologies

Exela Technologies is a business process automation leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors.

About the Role

As a team member in Shipping Services, you will oversee and coordinate the day-to-day operations, responsible for delivering services to our clients. You will play a key role in ensuring the smooth functioning of operations, and maintaining high-quality service delivery. This position requires leadership skills, excellent communication abilities, and a proactive approach to problem-solving.

Key Responsibilities:

• Manage workflows and prioritize tasks to ensure timely completion of assignments and adherence to service level agreements (SLAs) and deadlines.

• Monitor performance metrics, including productivity, quality, and customer satisfaction, and take corrective action as needed to address any performance issues or gaps.

• Collaborate with other departments or teams to coordinate cross-functional initiatives, resolve service-related issues, and implement process improvements to enhance efficiency and effectiveness.

• Develop and maintain standard operating procedures (SOPs), training materials, and job aids to ensure consistency and accuracy in service delivery.

• Serve as a point of escalation for complex client inquiries or service requests, handling escalated issues promptly and effectively to ensure resolution and client satisfaction.

• Analyze service delivery trends, identify root causes of recurring issues or challenges, and recommend proactive solutions or process enhancements to address underlying issues and prevent future occurrences.

• Stay informed about industry best practices, emerging trends, and regulatory requirements related to core services, and share relevant insights or knowledge with the team to promote continuous learning and development.

• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a customer-centric mindset.

• Ensure compliance with company policies, procedures, and regulatory requirements, and uphold ethical standards and confidentiality in handling sensitive client information.

• Perform daily shipping and receiving and mailroom activities as prime function of role.

Requirements:

• 1 or more years of experience in a similar role, preferably in a client services or operations environment, with demonstrated ability to work alone.

• Proven track record of successfully leading teams to achieve performance goals and deliver high-quality services to clients.

• Some analytical and problem-solving skills, with the ability to assess complex situations, identify underlying issues, and develop effective solutions.

• Excellent communication skills in English, both verbal and written, with the ability to articulate ideas clearly, influence others, and build rapport with clients and team members.

• Ability to thrive in a fast-paced, dynamic environment, prioritize competing demands, and adapt to changing priorities or business needs.

• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with online shipping services.

• Knowledge of industry regulations, standards, and best practices related to core services, with a commitment to compliance and quality assurance.

• Strong leadership qualities, including integrity, accountability, resilience, and the ability to motivate and inspire team members to achieve excellence.

Compensation:

The pay rate for this position starts at CAD 18; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada XTL Logistics Inc Full time

    Job Title: Logistics CoordinatorXTL Logistics Inc is seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will be responsible for coordinating activities with other work units or departments, monitoring the movement of supplies and materials between departments, and preparing and submitting reports.Key...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada OS Skydart Logistics Full time

    Job Title: Logistics CoordinatorJob Summary: We are seeking a skilled Logistics Coordinator to join our team at O/S Skydart Logistics. As a Logistics Coordinator, you will be responsible for coordinating the activities of vehicle operators, crews, and equipment to ensure timely and efficient transportation of goods.Key Responsibilities:Coordinate assignments...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada JERUSAN LOGISTICS INC. Full time

    JERUSAN LOGISTICS INC. is seeking a skilled Logistics Coordinator to join our team. As a key member of our operations department, you will be responsible for ensuring the safe and efficient transportation of goods across the country. Your primary duties will include:Key ResponsibilitiesAddressing Customer Complaints: Respond promptly to customer inquiries...

  • Logistics Coordinator

    1 week ago

    Toronto, Ontario, Canada XTL Logistics Inc Full time

    XTL Logistics Inc is seeking a highly organized and detail-oriented Logistics Coordinator to join our team. In this role, you will be responsible for coordinating activities with other work units or departments, monitoring the movement of supplies and materials between departments, and preparing and submitting reports.About the RoleThis permanent position...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada JERUSAN LOGISTICS INC. Full time

    Job Title: Logistics CoordinatorAt JERUSAN LOGISTICS INC., we are seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will be responsible for the safe and efficient transportation of goods and materials.Key Responsibilities:Operate and drive straight or articulated trucks to transport goods and materialsLoad and unload...

  • Logistics Coordinator

    2 weeks ago

    Toronto, Ontario, Canada OS Skydart Logistics Full time

    Job Title: Logistics CoordinatorWe are seeking a highly skilled and organized individual to join our team as a Logistics Coordinator at O/S Skydart Logistics. This role is responsible for coordinating the activities of vehicle operators, crews, and equipment to ensure timely and efficient transportation of goods.About the Role:The successful candidate will...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada XTL Logistics Inc Full time

    XTL Logistics Inc is seeking a skilled Logistics Coordinator to join our team.Job Title: Logistics CoordinatorAs a Logistics Coordinator, you will be responsible for coordinating activities with other work units or departments, monitoring the movement of supplies and materials between departments, and preparing and submitting reports. You will also be...

  • Global Logistics Coordinator

    2 weeks ago

    Toronto, Ontario, Canada CJ Logistics Full time

    Job Description:CJ Logistics America is a leading logistics company providing integrated supply chain services to customers worldwide. We are seeking a highly skilled Global Logistics Coordinator to join our team.Company Overview:CJ Logistics America delivers innovative logistics solutions, connecting every corner of the world via air, sea, and land. As a...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada XTL Logistics Inc Full time

    Job SummaryXTL Logistics Inc is seeking a skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, monitoring the movement of supplies and materials between departments, and preparing and submitting reports.Key ResponsibilitiesCo-ordinate...

  • Logistics Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada TRADEX LOGISTICS Full time

    Job Summary:We are seeking a skilled Logistics Operations Coordinator to join our team at TRADEx Logistics.About the Role:The Logistics Operations Coordinator will be responsible for coordinating and overseeing the day-to-day operations of our logistics department. This includes managing vehicle inspections, ensuring compliance with regulatory requirements,...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada XTL Logistics Inc Full time

    Job SummaryXTL Logistics Inc is seeking a skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, monitoring the movement of supplies and materials between departments, and preparing and submitting reports.Key ResponsibilitiesCo-ordinate...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada OS Skydart Logistics Full time

    O/S Skydart Logistics is seeking a skilled Logistics Coordinator to join our team. As a key member of our dispatch team, you will be responsible for coordinating the activities of vehicle operators and crews using dispatching equipment. Your primary goal will be to ensure the efficient movement of goods from one location to another.Key...

  • Logistics Operations Coordinator

    1 week ago

    Toronto, Ontario, Canada Inter-citi Logistics Full time

    Job TitleLogistics Operations CoordinatorAbout the RoleWe are seeking an experienced Logistics Operations Coordinator to join our team at Inter-citi Logistics. In this key role, you will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and resolving work problems.Key ResponsibilitiesCoordinate...

  • Logistics Coordinator

    1 week ago

    Toronto, Ontario, Canada OS Skydart Logistics Full time

    Job OverviewO/S Skydart Logistics is seeking a highly skilled and organized individual to fill the role of Freight Dispatch Manager.SalaryThe estimated salary for this position is $55,000 - $65,000 per year, based on industry standards and location.Job DescriptionOversee the coordination of freight forwarding operations to ensure timely delivery of...

  • Logistics Coordinator

    1 week ago

    Toronto, Ontario, Canada Flying Horse Logistics Inc. Full time

    Job Title: Logistics CoordinatorWe are seeking an experienced and organized Logistics Coordinator to join our team at Flying Horse Logistics Inc. in a rural transportation company setting.About the JobThis is a permanent position with 30-40 hours of work per week, offering free parking and a competitive salary.Responsibilities:Determine and establish office...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada BANSAL LOGISTICS INC. Full time

    BANSAL LOGISTICS INC. is seeking a skilled Logistics Coordinator to join our team. As a key member of our delivery operations, you will be responsible for ensuring the safe and efficient transportation of packages and goods. Your primary duties will include:Key ResponsibilitiesDelivering and picking up messages, parcels, and other items by hand, as well as...

  • Logistics Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Keen & Able Logistics Inc. Full time

    Job Summary: We are seeking a skilled Logistics Operations Coordinator to oversee operational logistics, plan and organize operational logistics, resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality. This is an exciting opportunity for individuals with strong analytical skills and experience in...

  • Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada BANSAL LOGISTICS INC. Full time

    BANSAL LOGISTICS INC. is seeking a skilled Logistics Coordinator to join our team. As a key member of our delivery operations, you will be responsible for ensuring the safe and efficient transportation of goods and packages. Your primary duties will include:Key ResponsibilitiesDelivering and picking up messages, parcels, and other items by hand, as well as...

  • Freight Logistics Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Keen & Able Logistics Inc. Full time

    Job Summary: We are seeking a skilled Freight Logistics Coordinator to oversee the operational logistics of our organization. The ideal candidate will have a strong background in logistics and be able to plan and organize operational logistics to ensure seamless supply chain operations.Key Responsibilities:Oversee the operational logistics of the...

  • Logistics Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Inter-citi Logistics Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at Inter-citi Logistics. This is a great opportunity for someone who enjoys coordinating activities, preparing reports, and overseeing operational logistics.Key Responsibilities:Coordinate activities with other work units or departments to...