Restaurant Shift Manager

4 weeks ago


Hamilton, Ontario, Canada Tim Hortons Full time

Job Title: Restaurant Shift Manager

Job Summary: We are seeking a skilled Restaurant Shift Manager to join our team at Tim Hortons. As a Restaurant Shift Manager, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.

Key Responsibilities:

  • Supervise and coordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Prepare food order summaries for the chef
  • Supervise and check assembly of trays
  • Establish work schedules

Work Environment: Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to stand for extended periods and work under pressure to meet tight deadlines.

Requirements: To be successful in this role, you will need excellent oral communication skills, flexibility, and the ability to work as part of a team. You will also need to be a client-focused individual with efficient interpersonal skills.



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