Restaurant Team Lead

7 days ago


Goderich, Canada Tim Hortons Full time

As a valued member of the Tim Hortons team, you will play a key role in ensuring exceptional customer service and maintaining high food quality standards. This is an excellent opportunity to join a dynamic team and take on new challenges as a Restaurant Team Lead.

About the Role

The successful candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food. They will ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain records of stock, repairs, sales, and wastage.

Job Responsibilities
  • Establish methods to meet work schedules and ensure seamless day-to-day operations.
  • Supervise and coordinate the activities of staff to maintain high levels of customer satisfaction and food quality.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Address customer complaints and concerns in a professional and timely manner.
Requirements
  • Secondary (high) school graduation certificate required.
  • 7 months to less than 1 year of experience in a similar role.
  • Ability to work at a physical location with no option for remote work.
Compensation

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience.



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