Highly Skilled Technical Support Engineer

2 days ago


Canada LevelUP HCS Full time

Overview

LevelUP HCS is a leading organization in the global trading industry, at the forefront of innovative technologies. As an Application Support Specialist, you will play a critical role in ensuring seamless operation and support for proprietary trading systems.

About the Role

This is a highly technical position that combines troubleshooting, software deployment, configuration, and proactive system monitoring to prevent potential issues. You will work closely with skilled Software Developers and Traders to tackle new technical challenges in a dynamic trading environment.

Key Responsibilities:

  • Delivering exceptional production support, deploying and configuring software, and conducting proactive system monitoring to prevent potential issues.
  • Supporting proprietary trading applications in a multi-platform production environment.
  • Resolving technical issues during trading operations to ensure uninterrupted performance of mission-critical applications.
  • Collaborating with traders and research teams to analyze and optimize trading strategies.

Requirements:

  • Proven experience in application support.
  • Strong understanding of networking fundamentals (e.g., multicast, TCP, routing).
  • Basic scripting skills (e.g., Python, PowerShell, Bash).
  • Hands-on experience in Linux and/or Windows environments.
  • Exceptional analytical and problem-solving abilities.
  • Client-focused mindset with a strong sense of urgency.
  • Quick learner with enthusiasm for new technologies.
  • Excellent written and verbal communication skills.
  • Ability to perform under pressure and manage time-sensitive tasks effectively.
  • Strong organizational skills with the ability to prioritize efficiently.
  • Willingness to work on a rotating schedule (including nights and early mornings).

Compensation:

The estimated annual salary for this position is $120,000 - $180,000, depending on experience and qualifications. This competitive compensation package reflects the company's commitment to attracting and retaining top talent in the industry.

What We Offer:

At LevelUP HCS, we offer a dynamic and innovative work environment that rewards creativity, teamwork, and excellence. If you are a motivated and detail-oriented professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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