Technical Support Specialist

2 weeks ago


Langley, Canada NZ CONSULTING CANADA INC Full time

Job Summary

NZ CONSULTING CANADA INC is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computers, consulting user guides and technical manuals to research solutions, and maintaining problem logs.

Key Responsibilities:

  • Provide technical support to users via phone, email, or chat
  • Consult user guides and technical manuals to research solutions
  • Maintain accurate and detailed problem logs
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technologies and trends in the field

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Proficiency in technical software and tools
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible work arrangements to support work-life balance

How to Apply:



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