Business Risk Consultant

1 month ago


Old Toronto, Canada Manulife Insurance Malaysia Full time

Job Summary

We are seeking a highly skilled Business Risk Consultant to join our team. As a Business Risk Consultant, you will be responsible for planning and leading audits related to Third Party Administrators (TPAs) in both Affinity and Group Benefits.

Key Responsibilities

  • Plan and perform regular audits of TPAs to ensure coverage is being administered in accordance with the terms of the contract or agreement.
  • Evaluate audit controls in place to mitigate risks through the review of control objectives and completion of all assigned audit work.
  • Write/issue TPA Agreements and any required amendments to ensure the Agreement accurately reflects the services to be provided.
  • Complete a weekly rotation of shared inboxes and associated tasks, including handling team correspondence related to TPA health and dental claim inquiries.
  • Support risk management and compliance activities, contributing to other projects and tasks as assigned.

About Manulife

Manulife Financial is a global leader in financial services that helps people make decisions more easily and live better.

What We Offer

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.



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