Dental Administrator Coordinator
3 weeks ago
We are seeking a highly skilled and experienced Dental Administrator to join our team at West End Dental Centre.
Key Responsibilities:
- Verify the accuracy of the daily schedule and identify opportunities for improvement.
- Optimize the clinic's appointment book to meet weekly and monthly revenue targets by monitoring treatment plans, patient information flow, and continuous patient contact.
- Respond to telephone calls with professionalism and provide administrative support as needed.
- Develop and maintain long-term patient relationships.
- Gather and accurately record medical, personal, and insurance information from patients, ensuring it is up-to-date for existing patients.
- Ensure patient records are stored securely and handled in compliance with privacy and security regulations.
- Manage the recall and inactive patient system.
Requirements:
- 2 years of previous dental administration experience preferred.
- Excellent interpersonal and verbal skills to maintain effective relationships with patients, dentists, and staff members.
- Customer service or patient relations experience, with conflict resolution skills.
- Able to adapt and drive office policy improvements.
We look forward to hearing from you and welcome you to apply by submitting your resume for consideration.
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