Dental Administrator Coordinator

3 weeks ago


Edmonton, Alberta, Canada West End Dental Centre Full time
Job Description

We are seeking a highly skilled and experienced Dental Administrator to join our team at West End Dental Centre.

Key Responsibilities:

  • Verify the accuracy of the daily schedule and identify opportunities for improvement.
  • Optimize the clinic's appointment book to meet weekly and monthly revenue targets by monitoring treatment plans, patient information flow, and continuous patient contact.
  • Respond to telephone calls with professionalism and provide administrative support as needed.
  • Develop and maintain long-term patient relationships.
  • Gather and accurately record medical, personal, and insurance information from patients, ensuring it is up-to-date for existing patients.
  • Ensure patient records are stored securely and handled in compliance with privacy and security regulations.
  • Manage the recall and inactive patient system.

Requirements:

  • 2 years of previous dental administration experience preferred.
  • Excellent interpersonal and verbal skills to maintain effective relationships with patients, dentists, and staff members.
  • Customer service or patient relations experience, with conflict resolution skills.
  • Able to adapt and drive office policy improvements.

We look forward to hearing from you and welcome you to apply by submitting your resume for consideration.


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