Director of Operations
2 weeks ago
The Director of Operations will oversee the entire operation of a CARSTAR Canada Partnership, LP. facility, ensuring its success in all areas of the business. This position requires strong management abilities and expertise in the Auto Body trade.
Job DescriptionThis is a leadership role that involves managing all aspects of the business, from associates to products used in the work process. The successful candidate must be able to foster a positive team spirit and ensure that all employees receive the required safety training as part of their orientation process.
Responsibilities- Manage and report the profitability of the facility on a monthly basis
- Review the profit and loss statement with staff to ensure everyone is working towards a common goal
- Determine and correct financial areas of concern for the facility; regularly evaluate business performance by monitoring dollar amount of estimates written, closing ratio, gross profit margin of jobs completed, overhead budget, and net profit
- Establish company long-term and short-term goals to ensure business direction is met, both from a monetary and professional viewpoint
The Director of Operations will be accountable for:
- Sales and Financials of the Store: manage/report the profitability of the facility on a monthly basis
- Establish, Meet and Exceed Financial Goals: establish company long-term and short-term goals to ensure business direction is met, both from a monetary and professional viewpoint
- Day to Day Operations: review closed repair orders for quality, reporting, and management issues
- Human Resources and Safety: responsible for hiring, training, development, corrective action, and termination of all associates of the facility
- Bachelor's degree or equivalent experience in Management or the industry
- Functional/Technical Knowledge:
- Management Software (Mitchell and/or Summit) – ADVANCED
- Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
- Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
- Business Math Skills
- ICAR
- WHMIS
- First Aid
- Other Requirements:
- Ability to travel when necessary
- Developed reasoning/problem-solving skills
- General Physical Skills (Carrying, Lifting – 60 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching)
$120,000 - $150,000 per year, depending on experience and location.
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