Windows Technical Support Specialist
2 days ago
Company Overview: Movate is a leading provider of innovative solutions for the modern workplace.
Compensation: We offer competitive compensation based on project scope and your expertise, with an estimated salary range of $70,000 - $100,000 per year.
Job Description: As a Windows Community Support Advocate, you will be the friendly voice of expertise for everyday users seeking assistance on the Microsoft Windows Community Forum. Your role will involve investigating and resolving user questions, providing clear and concise explanations, and championing user satisfaction.
Required Skills and Qualifications:
- Technical Expertise: Possess extensive experience using and troubleshooting various versions of Microsoft Windows (Windows 10, 11, and potentially older versions like 7).
- Troubleshooting Skills: Demonstrate a proven ability to diagnose and resolve common Windows issues, including software conflicts, driver problems, hardware malfunctions, and performance optimization.
- Communication Skills: Communicate technical information effectively to non-technical audiences, both verbally and in writing, with clarity, patience, and a touch of personality.
- Problem-Solving Skills: Apply analytical and problem-solving skills to identify the root cause of user issues and guide them towards effective solutions.
Benefits: Enjoy the flexibility of a remote, freelance position where you can make a real difference in the lives of everyday Windows users. You will have access to a supportive team and resources to help you succeed.
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