Disability Claims Specialist

2 weeks ago


Langley, Canada The Canada Life Assurance Company Full time
About the Role

Welcome to The Canada Life Assurance Company, where we're dedicated to providing exceptional client experiences. We're seeking a Disability Claims Specialist to join our team in Langley, BC.

  • Job Summary: As a Disability Claims Specialist, you'll play a vital role in delivering client-focused disability solutions. You'll be responsible for proactively managing assigned disability claims, evaluating medical information, and developing case management plans.
  • Key Responsibilities:
    • Perform proactive management of assigned disability claims (STD, LTD, and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
    • Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigations by phone or in writing.
    • Implement return-to-work programs and coordinate with employers.
    • Conduct healthcare coordination and rehabilitation programs to ensure they meet employability goals.
  • Requirements:
    • Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
    • Strong interpersonal, listening, and communication skills in a client-facing environment.
    • Effective planning, organizational, and time management skills.
    • Solution-oriented and strong decision-making skills.

What We Offer:

  • Hybrid workstyle with rotational in-office and work-from-home capabilities.
  • An extensive online training program to provide you with the necessary tools to succeed.
  • Career advancement opportunities.
  • Competitive salary and annual bonus program.
  • $2,000 education reimbursement per year.
  • Flexible benefits and employee discount program.
  • paid vacation, personal day, and employee volunteer day allotment.
  • Competitive pension plan and life insurance plans.

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