Disability Claims Specialist
2 weeks ago
Welcome to The Canada Life Assurance Company, where we're dedicated to providing exceptional client experiences. We're seeking a Disability Claims Specialist to join our team in Langley, BC.
- Job Summary: As a Disability Claims Specialist, you'll play a vital role in delivering client-focused disability solutions. You'll be responsible for proactively managing assigned disability claims, evaluating medical information, and developing case management plans.
- Key Responsibilities:
- Perform proactive management of assigned disability claims (STD, LTD, and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
- Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigations by phone or in writing.
- Implement return-to-work programs and coordinate with employers.
- Conduct healthcare coordination and rehabilitation programs to ensure they meet employability goals.
- Requirements:
- Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
- Strong interpersonal, listening, and communication skills in a client-facing environment.
- Effective planning, organizational, and time management skills.
- Solution-oriented and strong decision-making skills.
What We Offer:
- Hybrid workstyle with rotational in-office and work-from-home capabilities.
- An extensive online training program to provide you with the necessary tools to succeed.
- Career advancement opportunities.
- Competitive salary and annual bonus program.
- $2,000 education reimbursement per year.
- Flexible benefits and employee discount program.
- paid vacation, personal day, and employee volunteer day allotment.
- Competitive pension plan and life insurance plans.
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