Service Coordinator
3 weeks ago
We are currently seeking a highly skilled Service Coordinator for our Barrie location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.
Job Description:
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Requirements:
- A high school diploma or equivalent experience is required
- Basic knowledge of accounting practices is an asset
- Experience with standard desktop applications such as Microsoft Office and internet functions is necessary
Compensation: The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
About Us:
The Brandt Group of Companies is a privately owned manufacturing and distribution company that serves a growing international audience in various industries. We have over 5,400 employees and more than 170 locations worldwide.
Benefits: Our comprehensive benefits package includes on-the-job education to develop new skills, advancement opportunities, and job security.
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