Commercial Banking Relationship Manager
4 days ago
The Client Relationship Manager (CRM) plays a pivotal role in the Commercial Bank's success in Canada, driving individual goals and initiatives in support of the team's business strategies and objectives. This position ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures.
Key Responsibilities
- Develop and grow the commercial banking portfolio in an assigned market area through effective relationship management and sales planning.
- Build and maintain a market profile in an assigned market area, fostering strong relationships with internal and external contacts.
- Manage an assigned credit portfolio for authorizations up to $5MM at an acceptable level of risk.
- Design and implement a marketing strategy to maximize business development opportunities for sustainable growth.
- Develop sales plans for prospects and existing customers, identifying and prioritizing business development opportunities based on market data and customer analytics.
- Partner with internal resources for non-credit related products and services.
- Refer customers and prospects to the appropriate Commercial Banking segment and partners as needed.
- Plan and execute relationship activities that generate sales opportunities and provide value to clients.
- Stay informed about local market and general economic conditions.
Requirements
- Undergraduate degree in business or economics or equivalent work experience.
- Previous work experience of at least 2 years or completion of the Bank's Training Program is preferred.
- Strong sales, negotiation, and communication skills.
- Strong knowledge of Bank's commercial lending and deposit products and services, as well as customer profitability models.
- Ability to conduct due diligence on customer financials for deals of lower to moderate complexity.
- Thorough knowledge of relationship building and teamwork skills.
- Good knowledge of Onboarding, Know Your Customer, and Anti Money Laundering processes.
- Proficiency in MS Office and commercial systems and platforms.
Pursuant to a language needs assessment, the successful candidate will be required to communicate in English and French, as they will work closely with other groups from head office and serve an English and French-speaking clientele.
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