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Customer Service Representative

1 month ago

Brampton, Ontario, Canada Sign A Rama Full time

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Sign A Rama. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service, responding to inquiries and resolving issues in a timely and professional manner
  • Respond to phone calls, emails, and in-person inquiries in a friendly and courteous manner
  • Process transactions, including payments and refunds, in accordance with company policies and procedures
  • Maintain accurate records and reports, including customer interactions and sales data
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills, including Microsoft Office and email
  • Availability to work a variety of shifts, including evenings and weekends

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.