International Enrolment Director
7 days ago
About the Role:
The Associate Director, International Enrolment, Recruitment will provide leadership in the College's international operations, focusing on enrolment and admissions, government reporting, and compliance. This role will work closely with the Director, International Enrolment, Recruitment & Market Development, and other departments to identify, develop, and implement strategies to increase international student enrolment numbers.
Key Responsibilities:
- Oversee the efficient processing of international admissions, articulation, and transfer credit requests, ensuring timely communication with applicants and students.
- Manage application cycle timelines, review, and monitor international admission deadlines, targets, and capacity, ensuring effective offer management practices.
- Monitor the issuance of required verification and ensure an efficient workflow exists at all times.
- Use professional judgment to make discretionary decisions on exceptions and variances to established regulations and institutional procedures.
- Collaborate with Enrolment Services and Information Technology Services to develop and enhance systems, processes, and initiatives related to applications, admissions, and articulation.
- Develop and maintain training plans and materials for staff, including Offshore Recruitment Specialists, and documentation for activities related to international applications, admissions, articulation, and transfer credit.
- Maintain effective working relationships to ensure consistency in the admissions process and the integrity of the student record.
- Collaborate with the international recruitment team and advising team on applicant follow-ups and overall international student enrolment initiatives.
- Analyze admissions patterns, identifying trends and making recommendations for evidence-based decision-making.
- Liaise with other departments to ensure correct interpretation of operational admission and transfer student data, and to ensure that the data captured satisfies institutional reporting needs.
- Prepare and provide material and training to other admission and recruitment staff on international admission and education systems.
- Consult and work collaboratively with various departments regarding international admissions.
Requirements:
- Minimum of Bachelor level studies in a relevant field, with graduate or postgraduate level preferred.
- Minimum of 5-7 years of related work experience, including at least three years of diversified management experience in the International Education field.
- Demonstrated knowledge of and experience in international strategic enrolment management (SEM), with evidence of successful recruitment and retention results using SEM.
- Significant experience and successful results in international marketing and recruitment, and student services.
- Extensive knowledge of the post-secondary system and trends in Canada and internationally.
- Successful experience in working with faculty members, administrators, and senior management to accomplish International Education goals.
- Thorough knowledge of federal Immigration, Refugees and Citizenship Canada policies and procedures, and other national/provincial policies related to international students in post-secondary education.
- Strong interpersonal skills, including negotiation, mediation, diplomacy, conflict resolution, and intercultural communications.
- Excellent English language written and verbal skills, including strong skills in report, letter, and speech writing, and in public speaking.
- Demonstrated success in the development and management of significant budgets.
- Experience in employee recruitment, selection, and performance management, particularly in a unionized environment.
- Regulated International Student Immigration Advisor (RISIA) and/or Regulated Canadian Immigration Consultants (RCIC) certification preferred.
Equity Statement:
Douglas College is committed to fostering a diverse, inclusive, and equitable learning and working environment. We welcome all people to apply, including those from groups that are experiencing inequity.
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