Restaurant Operations Manager

2 weeks ago


Penetanguishene, Ontario, Canada Tim Hortons Full time

Company Overview

We are a leading quick-service restaurant chain with a presence across Canada.

Salary: $55,000 - $65,000 per year

Job Description

We are seeking a Restaurant Operations Manager to oversee the day-to-day operations of our coffee shop in an urban area. The successful candidate will be responsible for establishing methods to meet work schedules, supervising and coordinating activities of staff who prepare and portion food, and training staff in job duties, sanitation, and safety procedures.

Key Responsibilities:

  • Establish methods to meet work schedules and ensure efficient service delivery
  • Supervise and co-ordinate activities of staff who prepare and portion food, including hiring and training new staff members
  • Estimate ingredient and supplies required for meal preparation and maintain records of stock and wastage
  • Prepare and submit reports on sales, repairs, and other relevant metrics
  • Maintain high standards of quality control and customer satisfaction
  • Address customers' complaints or concerns in a professional and courteous manner

Required Skills and Qualifications

To be successful in this role, you will need:

  • A college diploma or CEGEP certificate in a related field
  • 1-2 years of experience in a similar role or equivalent experience
  • Excellent communication and leadership skills
  • The ability to work effectively in a fast-paced environment

Benefits

We offer a competitive salary, benefits package, and opportunities for career growth and development.

Work Environment

This is a permanent position with 40 hours of work per week. Public transportation is available near our coffee shop.



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