Label Sales Specialist

3 weeks ago


Toronto, Ontario, Canada CSA Group Full time

About CSA Group:

CSA Group is a leading global provider of standards and testing services, dedicated to making the world a better, safer, and more sustainable place. With over 100 years of experience, we have developed a reputation for excellence in our field.

About the Role:

We are seeking a skilled Label Sales Representative to join our team. As a key member of our sales team, you will be responsible for processing client label orders and licensing submissions, working closely with internal stakeholders to ensure timely delivery of high-quality labels.

Responsibilities:

  • Process complex transactions to ensure accurate and timely delivery of controlled labels to internal and external customers.
  • Act as a problem solver for discrepancies, errors, and omissions in various processes to enhance speed and efficiency of product delivery.
  • Provide information (verbally and/or written literature) to clients about CSA Group's services, including pricing, program changes, anti-counterfeiting programs, and shipping.
  • Respond to customer billing and credit inquiries, issue credits or debits as necessary, and determine eligibility to issue credits, adjusting tracking systems accordingly.
  • Ensure accurate and timely processes, adhering to accounting procedures and maintaining computer records of serialized numbers of label stock.
  • Maintain label price schedules, licensing prices, material numbers, and customer data in computer systems.
  • Prepare purchase orders for printing of Standard, Combination Labels, and Special Inspection labels, working with suppliers to design and procure new labels.
  • Coordinate and reconcile annual physical inventory counts for Toronto and overseas warehouse locations, ensuring accuracy and timeliness.

Requirements:

  • Secondary school diploma and 3 years of experience in a related field.
  • Database management skills mandatory.
  • Knowledge of label materials preferred.
  • Proficiency in word processing and data entry in a Windows environment.
  • Strong team player with proven independent problem-solving skills.

Salary: $60,000 - $80,000 per year, depending on experience.



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