Label Sales Specialist
3 weeks ago
About CSA Group:
CSA Group is a leading global provider of standards and testing services, dedicated to making the world a better, safer, and more sustainable place. With over 100 years of experience, we have developed a reputation for excellence in our field.
About the Role:
We are seeking a skilled Label Sales Representative to join our team. As a key member of our sales team, you will be responsible for processing client label orders and licensing submissions, working closely with internal stakeholders to ensure timely delivery of high-quality labels.
Responsibilities:
- Process complex transactions to ensure accurate and timely delivery of controlled labels to internal and external customers.
- Act as a problem solver for discrepancies, errors, and omissions in various processes to enhance speed and efficiency of product delivery.
- Provide information (verbally and/or written literature) to clients about CSA Group's services, including pricing, program changes, anti-counterfeiting programs, and shipping.
- Respond to customer billing and credit inquiries, issue credits or debits as necessary, and determine eligibility to issue credits, adjusting tracking systems accordingly.
- Ensure accurate and timely processes, adhering to accounting procedures and maintaining computer records of serialized numbers of label stock.
- Maintain label price schedules, licensing prices, material numbers, and customer data in computer systems.
- Prepare purchase orders for printing of Standard, Combination Labels, and Special Inspection labels, working with suppliers to design and procure new labels.
- Coordinate and reconcile annual physical inventory counts for Toronto and overseas warehouse locations, ensuring accuracy and timeliness.
Requirements:
- Secondary school diploma and 3 years of experience in a related field.
- Database management skills mandatory.
- Knowledge of label materials preferred.
- Proficiency in word processing and data entry in a Windows environment.
- Strong team player with proven independent problem-solving skills.
Salary: $60,000 - $80,000 per year, depending on experience.
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