Client Advisor

1 month ago


Sault Ste Marie, Ontario, Canada Royal Bank of Canada Full time
Job Summary

As a Client Advisor at Royal Bank of Canada, you will play a key role in delivering exceptional client service and building strong relationships with our clients. You will be responsible for proactively engaging with clients, identifying opportunities for advice and solutions, and leveraging technology to deliver a memorable client experience.

Key Responsibilities
  • Proactively engage with clients to deliver outstanding service and identify opportunities for advice and solutions
  • Leverage technology to deliver a memorable client experience and drive solutions
  • Contribute to team results by listening and spotting opportunities to offer additional advice and introduce clients to RBC partners
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests

Requirements
  • Goal-oriented individual with a demonstrated passion for putting clients first
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

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