Director of Banquets

3 days ago

Ottawa, Ontario, Canada Accor Full time

About the Role

Fairmont Château Laurier is seeking a highly skilled and experienced Director of Banquets to join our team. As a key member of our Food and Beverage department, you will be responsible for ensuring the success of every group function and providing exceptional service and leadership to our guests and colleagues.

Responsibilities

  • Provide leadership and direction to the Banquet team, ensuring smooth and efficient functioning of the department on a daily basis.
  • Develop and implement creative and cost-effective scheduling strategies to minimize productivity and meet budget goals.
  • Maintain open communication lines with Catering and Convention Services to promote teamwork and exceed guest service expectations.
  • Ensure all financial reporting is accurate and up-to-date, and that departmental adherence to Health & Safety standards is maintained.
  • Recruit, train, and develop new employees, and maintain appropriate staffing levels at all times.
  • Establish, evaluate, and enforce performance standards, and ensure the timely and precise execution of all banquets functions.

Requirements

  • Post-secondary degree in Hospitality or Food and Beverage Management is an asset.
  • Minimum five (5) years' experience in Food and Beverage Management, including a minimum of three years in a Banquet Manager or Assistant Banquet Manager setting.
  • Highly organized individual with the ability to multi-task and delegate tasks to team members.
  • Strong leadership qualities and management skills, with the ability to recognize and correct guest service issues.
  • Working knowledge of Micros, Timesaver, Excel, PowerPoint, and Microsoft Word.

About Accor

Accor is a worldwide leader in the hospitality industry, with a commitment to diversity and inclusion. We welcome you as you are and offer a work environment that is inclusive, supportive, and empowering. Join our team and discover a world of limitless possibilities.

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