Hotel Receptionist with Reservation Skills

7 days ago


Whitehorse, Yukon, Canada River View Hotel Full time
Job Description

We are seeking a dedicated and organized Hotel Receptionist to join our team at the River View Hotel. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring seamless check-in and check-out experiences.

Responsibilities:
  • Investigate complaints and claims in a fair and timely manner.
  • Register arriving guests and assign rooms efficiently.
  • Resolve complaints and claims effectively, prioritizing guest satisfaction.
  • Process group arrivals and departures, ensuring smooth operations.
  • Take, cancel, and change room reservations as needed.
  • Provide accurate information on hotel facilities and services to guests.
  • Maintain an up-to-date inventory of vacancies, reservations, and room assignments.
  • Answer telephone calls and relay messages promptly.
  • Assist guests with special needs, demonstrating empathy and professionalism.

About the Role

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has excellent communication skills. As a Hotel Receptionist, you will work closely with our hospitality team to ensure that every guest has a memorable stay at the River View Hotel.

What We Offer

In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development and a supportive work environment.

Requirements

To succeed in this role, you will need to have a strong secondary education and excellent communication skills. You should also be able to work well under pressure and maintain confidentiality when dealing with sensitive information.

Salary Information

The estimated annual salary for this position is $45,000 - $55,000, depending on experience.


  • Hotel Receptionist

    4 weeks ago


    Whitehorse, Yukon, Canada Eagle Plains Hotel Full time

    We are seeking a skilled Hotel Receptionist to join our team at Eagle Plains Hotel in a rural setting. This is a permanent position, offering a competitive salary and excellent benefits.About the RoleAs a Hotel Receptionist, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a...

  • Hotel Receptionist

    1 week ago


    Whitehorse, Yukon, Canada Sternwheeler Hotel & Conference Centre Full time

    About Sternwheeler Hotel & Conference CentreSternwheeler Hotel & Conference Centre is a leading hospitality provider, dedicated to delivering exceptional experiences for our guests. We offer competitive compensation packages and a dynamic work environment.Job DescriptionKey Responsibilities:Register arriving guests and assign rooms efficientlyProcess group...

  • Hotel Receptionist

    3 weeks ago


    Whitehorse, Yukon, Canada Raven Inn Whitehorse Full time

    Job Title: Hotel Receptionist - Customer Service ExpertWe are seeking a skilled and courteous Hotel Receptionist to join our team at Raven Inn Whitehorse.About the Role:This is a permanent, full-time opportunity with a guaranteed 35-40 hours of work per week.The successful candidate will be responsible for providing exceptional customer service, registering...

  • Hotel Receptionist

    7 days ago


    Whitehorse, Yukon, Canada Inn on the Lake Full time

    We are seeking a skilled Receptionist to join our team at Inn on the Lake. This is a full-time position that offers a competitive salary of $45,000 per year.The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and performing various administrative tasks.Key...


  • Whitehorse, Yukon, Canada Skky Hotel Inc. Full time

    Job OverviewWe are seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Skky Hotel Inc.As a member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a smooth stay experience for our guests.About the RoleThis is a full-time position that requires a strong attention to detail and...


  • Whitehorse, Yukon, Canada River View Hotel Full time

    River View Hotel is seeking a detail-oriented and organized Hotel Guest Services Coordinator to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Job Summary:** We are looking for an individual who is proficient in handling...


  • Whitehorse, Yukon, Canada River View Hotel Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Hotel Clerk to join our team at River View Hotel. In this role, you will be responsible for ensuring seamless guest experiences from arrival to departure.Key ResponsibilitiesGuest Registration: Register arriving guests in a timely and efficient manner, assigning rooms according to hotel...


  • Whitehorse, Yukon, Canada Skky Hotel Inc. Full time

    About Skky Hotel Inc.We are a dynamic and growing hotel chain, dedicated to providing exceptional service to our guests. Our front desk team plays a vital role in ensuring a smooth and enjoyable stay for our visitors.SalaryThe successful candidate will receive an attractive salary of $45,000 - $60,000 per year, depending on experience.Job DescriptionAs a...


  • Whitehorse, Yukon, Canada River View Hotel Full time

    Job DescriptionRiver View Hotel is seeking a highly organized and detail-oriented Front Desk Associate to join our team. As the first point of contact for guests, this role requires exceptional communication skills and the ability to multitask in a fast-paced environment.ResponsibilitiesRegister arriving guests and assign rooms efficiently, ensuring seamless...


  • Whitehorse, Yukon, Canada River View Hotel Full time

    Job Title: Customer Service Associate - Hotel OperationsWe are seeking a skilled and friendly Customer Service Associate to join our team at the River View Hotel. This role is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.About the Role:As a Customer Service Associate, you will be responsible...

  • Hotel Clerk

    3 weeks ago


    Whitehorse, Yukon, Canada River View Hotel Full time

    About the RoleWe are seeking a highly organized and detail-oriented Hotel Clerk to join our team at River View Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest services and ensuring a seamless experience for our valued customers.Key ResponsibilitiesRegistration and Room Assignment: Register arriving...


  • Whitehorse, Yukon, Canada Skky Hotel Inc. Full time

    About Skky Hotel Inc.We are a leading hospitality company that values exceptional guest experiences. Our team is dedicated to providing top-notch services and ensuring our guests feel at home during their stay with us.


  • Whitehorse, Yukon, Canada River View Hotel Full time

    About River View HotelRiver View Hotel is a dynamic and fast-paced hotel that offers a unique work environment for our front desk team members.Salary RangeThe salary for this position is estimated to be around $25,000 - $35,000 per year, depending on experience and qualifications.Job DescriptionWe are seeking an organized and friendly Front Desk Associate to...


  • Whitehorse, Yukon, Canada YUKON INN Full time

    Job Summary:Yukon Inn is seeking a highly skilled Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable stay.About the Role:We are looking for someone with excellent communication and interpersonal skills, who can...


  • Whitehorse, Yukon, Canada Airport Chalet Full time

    Job DescriptionAirport Chalet is seeking a highly organized and communicative hotel front desk receptionist to provide exceptional customer service to our guests. As the first point of contact for our visitors, you will be responsible for managing check-in and check-out processes, handling guest inquiries, and resolving any issues that may arise.About the...

  • Maintenance Staff

    3 weeks ago


    Whitehorse, Yukon, Canada Skky Hotel Full time

    The Skky Hotel is seeking a highly skilled Maintenance Staff to join our team. As a key member of our facilities team, you will be responsible for ensuring the hotel's public areas and guest rooms are clean, safe, and well-maintained.Job Summary:We are looking for a reliable and physically fit individual who can work independently with minimal...


  • Whitehorse, Yukon, Canada Skky Hotel Full time

    We are looking for a reliable and skilled Maintenance Technician to join our team at Skky Hotel. The ideal candidate will have experience in maintenance and repair of buildings, and be able to work independently with minimal supervision. The successful candidate will be responsible for performing routine maintenance tasks, including sweeping, mopping, and...


  • Whitehorse, Yukon, Canada Skky Hotel Inc. Full time

    Job Title: Hotel Front Desk AssociateWe are seeking a highly skilled and experienced Hotel Front Desk Associate to join our team at Skky Hotel Inc.Job Description:The ideal candidate will possess excellent communication and customer service skills, with the ability to work in a fast-paced environment. The successful applicant will be responsible for managing...


  • Whitehorse, Yukon, Canada Raven Inn Whitehorse Full time

    Job DescriptionWe are seeking a skilled and courteous Hotel Reception Associate to join our team at Raven Inn Whitehorse.This is a permanent full-time position with an estimated annual salary of $60,000-$70,000 based on industry standards in Whitehorse.About the JobAs a Front Desk Service Agent, you will be the first point of contact for guests upon arrival...

  • Hotel Front Desk Clerk

    2 months ago


    Whitehorse, Yukon, Canada Inn on the Lake Full time

    Job Title: Front Desk ClerkWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Inn on the Lake. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register arriving...