Technical Product Specialist

2 weeks ago


Montreal, Quebec, Canada Nuvei Full time

About the Role:

Nuvei is seeking a skilled Technical Product Analyst to join our team. As a Technical Product Analyst, you will play a key role in maintaining and delivering our in-house front-end processing platform.

Key Responsibilities:

  • Work closely with multiple departments, including product management, operations, CPMO, and IT, to understand the current processing environment and communicate on release management, quality assurance, priorities, and concepts.
  • Responsible for front-end product quality and non-peak hour production releases.
  • Complete regression testing and provide input to test scripts based on issues identified during QA and/or production issues.
  • Complete card brand L3 certification tests and host testing as required.
  • Manage small to medium-sized projects under the supervision of the team.
  • Report project status and spent time on a regular basis.
  • Identify and resolve blockers that may arise on assigned projects.

Requirements:

  • Experience with Linux, MySQL, basic scripting, and card brand interfaces would be an asset.
  • Working Language: English (written and spoken) is the language used 99% of the time, as work colleagues and clientele are both geographically dispersed within and outside of Quebec.
  • Basic knowledge of French is required for any position located within Quebec.

What We Offer:

  • A wide variety of benefits, including Medical, Dental, Vision, LTD, Paid time off, RRSP, and more.
  • Frequent training programs on new systems and platforms.
  • Free Virtual yoga, meditation, and fitness classes, community involvement, and many social activities.
  • Group Private Medical Insurance.
  • Employee recognition program and possibilities for advancement in various fields.


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