Quality Assurance Specialist

1 week ago

Brampton, Ontario, Canada Loblaw Companies Limited Full time
Job Description

Loblaw Companies Limited is seeking a highly skilled Quality Assurance Specialist - Product Compliance Expert to join our team.

About the Role

This role is accountable for product quality compliance, food safety management, and the delivery of established landmarks to achieve Loblaw's quality strategy and objectives.

Key Responsibilities
  • Maintain functional knowledge of product development of finished goods and retail products, including key understanding of various manufacturing techniques, knowledge of related ingredients and properties in various applications, and knowledge of process parameters that impact final product and any applicable industry standards and regulatory requirements.
  • Work with product development and vendor teams to support the development of technical, accurate, and comprehensive manufacturing and finished product specifications, taking into consideration vendor operating standards and customer expectations.
  • Provide proficient technical insight to conduct detailed product risk assessments throughout projects to ensure that all risks to the performance of the product from a quality and food safety perspective are considered and recommendations are provided to attain a high level of compliance.
  • Work with vendors to conduct appropriate reviews of ingredient specifications, allergen controls, packaging, operational controls, and other applicable validation studies to assess food safety and quality risk mitigations.
  • Attend production events, conduct sample evaluations, review product analysis reports, and customer complaints to ensure product quality consistency, sensory alignment to specifications, and determine vendors' capability for successful launches through warranty periods.
  • Act with pace and efficiency during investigations and ensure timely resolution of customer complaints, trends, and non-conformances, ensuring root cause analysis and corrective/preventative actions are implemented.
Requirements
  • University education in food science or other applicable degree.
  • 4-7 years related work experience in a food manufacturing environment in a quality leadership role.
  • Solid understanding of the product development process, including specification creation, plant trials, first production events, warranty periods, and associated document requirements.
  • Solid understanding of HACCP, GFSI, Quality Management Systems, and Canadian Regulations and their application in the food industry.
  • Strong problem-solving skills that are risk-based and data-driven, to identify root cause and future actions.
  • Good interpersonal and communication skills to optimally engage with all levels and team members with minimal direction.
  • Result-oriented, passionate about business needs.
  • Highly organized with a solid focus on detail and accuracy, able to effectively prioritize and run multiple projects, tasks, and timelines.
  • Travel is required for this role, varying throughout the year, which may include local, national, and international travel. Use of a personal vehicle is required.
Estimated Salary Range

$80,000 - $110,000 per annum, based on qualifications and experience.

Please note that this salary range is an estimate and may vary based on individual circumstances.

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