Slopeside Front Desk Representative
1 week ago
Your Opportunity
We are seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic team at Mount Washington Alpine Resort. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.
Key Responsibilities:
- Provide accurate and timely information about the mountain and its amenities
- Manage reservations, check-ins, and check-outs with precision and efficiency
- Maintain a clean and organized front desk area
- Resolve guest concerns and issues in a professional and courteous manner
- Work collaboratively with the team to achieve exceptional guest satisfaction
Requirements:
- Excellent customer service skills
- Ability to work independently and as part of a team
- Experience in a customer-facing role, preferably in the hospitality industry
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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