VIP Service Ambassador

4 weeks ago


Vancouver, British Columbia, Canada Vancouver Full time

Position Overview

We are seeking a skilled and experienced Hospitality Team Member to join our team at Rogers Arena in downtown Vancouver. As a VIP Service Ambassador, you will be responsible for providing exceptional service to our guests, including players, executives, and family members of the Vancouver Canucks, as well as other VIP guests.

Key Responsibilities

  • Provide food and beverage service to guests in a timely and efficient manner
  • Communicate with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction
  • Consistently provide exceptional and knowledgeable service that will impress and thrill special guests
  • Maintain a premium level of cleanliness and show continuous pride in work area and the facility

Requirements

  • Must be at least 19 years of age
  • Completion of Serving it Right Certificate
  • Must be able to work weeknights, weekends, and holidays with various start times
  • Must be able to safely lift up to 35 lbs.
  • Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
  • Serving and beverage experience in a premium establishment
  • Ability to thrive in a fast-paced and high-volume environment
  • Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
  • A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
  • Non-Canadian residents must hold a valid work permit expiring no earlier than October 2025

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.



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