Housekeeping Operations Manager
3 weeks ago
About the Role:
Knight Hotel Inc. is seeking a skilled Housekeeping Supervisor to oversee the daily operations of our housekeeping department.
Key Responsibilities:
- Hire and train or arrange for training of cleaning staff, ensuring they meet our high standards for cleanliness and customer satisfaction.
- Supervise and coordinate activities of workers, ensuring efficient use of time and resources.
- Inspect sites or facilities to ensure safety and cleanliness standards are met, identifying areas for improvement and implementing corrective action.
- Prepare budget and cost estimates, controlling expenses and optimizing resources.
- Recommend or arrange for additional services required, such as painting, repair work, renovations, or replacement of furnishings and equipment.
- Maintain accurate financial records, ensuring transparency and compliance with company policies.
- Receive payment for specialized cleaning jobs, managing cash flow and ensuring timely payment.
- Assist cleaners in performing duties, providing support and guidance as needed.
- Coordinate work activities with other departments, fostering collaboration and communication.
- Establish work schedules, ensuring adequate staffing and resource allocation.
Supervision:
We are seeking a team leader to supervise 3-4 people, providing guidance, support, and development opportunities to team members.
Work Conditions and Physical Capabilities:
- The successful candidate will work in a fast-paced environment, managing multiple tasks and priorities while maintaining a high level of attention to detail.
- They will work under pressure, meeting deadlines and delivering results in a timely manner.
- The role will involve repetitive tasks, requiring the ability to maintain a high level of productivity and efficiency.
- The candidate will be required to work in a physically demanding environment, with a combination of sitting, standing, and walking.
- They will be expected to handle heavy loads and work in a standing position for extended periods.
- Bending, crouching, and kneeling will also be required, as well as manual dexterity and the ability to work in a variety of settings.
Personal Suitability:
- We are seeking a candidate with excellent communication skills, both written and verbal, and the ability to work effectively with colleagues and stakeholders.
- The successful candidate will be a team player, with a strong focus on client satisfaction and a commitment to delivering high-quality results.
- They will be reliable, dependable, and flexible, with a strong work ethic and a willingness to go above and beyond to meet the needs of the hotel and its guests.
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