Housekeeping Operations Manager

3 weeks ago


Huntsville, Ontario, Canada Knight Hotel Inc. Full time

About the Role:

Knight Hotel Inc. is seeking a skilled Housekeeping Supervisor to oversee the daily operations of our housekeeping department.

Key Responsibilities:

  • Hire and train or arrange for training of cleaning staff, ensuring they meet our high standards for cleanliness and customer satisfaction.
  • Supervise and coordinate activities of workers, ensuring efficient use of time and resources.
  • Inspect sites or facilities to ensure safety and cleanliness standards are met, identifying areas for improvement and implementing corrective action.
  • Prepare budget and cost estimates, controlling expenses and optimizing resources.
  • Recommend or arrange for additional services required, such as painting, repair work, renovations, or replacement of furnishings and equipment.
  • Maintain accurate financial records, ensuring transparency and compliance with company policies.
  • Receive payment for specialized cleaning jobs, managing cash flow and ensuring timely payment.
  • Assist cleaners in performing duties, providing support and guidance as needed.
  • Coordinate work activities with other departments, fostering collaboration and communication.
  • Establish work schedules, ensuring adequate staffing and resource allocation.

Supervision:

We are seeking a team leader to supervise 3-4 people, providing guidance, support, and development opportunities to team members.

Work Conditions and Physical Capabilities:

  • The successful candidate will work in a fast-paced environment, managing multiple tasks and priorities while maintaining a high level of attention to detail.
  • They will work under pressure, meeting deadlines and delivering results in a timely manner.
  • The role will involve repetitive tasks, requiring the ability to maintain a high level of productivity and efficiency.
  • The candidate will be required to work in a physically demanding environment, with a combination of sitting, standing, and walking.
  • They will be expected to handle heavy loads and work in a standing position for extended periods.
  • Bending, crouching, and kneeling will also be required, as well as manual dexterity and the ability to work in a variety of settings.

Personal Suitability:

  • We are seeking a candidate with excellent communication skills, both written and verbal, and the ability to work effectively with colleagues and stakeholders.
  • The successful candidate will be a team player, with a strong focus on client satisfaction and a commitment to delivering high-quality results.
  • They will be reliable, dependable, and flexible, with a strong work ethic and a willingness to go above and beyond to meet the needs of the hotel and its guests.


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