Beverage Service Associate

2 weeks ago

Toronto, Ontario, Canada The Royal Conservatory Full time
Job Title: Bartender (Part-Time)

About the Opportunity:

The Royal Conservatory is seeking a skilled Bartender to join our team in a part-time capacity. As a Bartender, you will be responsible for providing exceptional beverage and concession services to our patrons and guests.

Main Duties & Responsibilities:

  • Ensure the efficient sale and service of all beverages and food at our concession bars.
  • Deliver beverage services for all special events hosted at The Royal Conservatory, including passing and clearing beverages in a busy room.
  • Maintain a high level of familiarity with our food and beverage offerings, as well as all pertinent show/event details.
  • Properly report any potential issues or problems to management.
  • Deliver exceptional customer service to all guests and patrons.
  • Submit timely reports of any breakages, incidents, or issues that occur during each shift.
  • Enforce all relevant regulations regarding the safe service of alcohol.
  • Meet and exceed standards for best practices in beverage service at concession bars and special events, while maintaining a professional, hospitable, and friendly demeanor at all times.
  • Clean and polish all glassware, bars, counters, and concession areas in accordance with our service standards and provincial health and safety regulations.
  • Actively check and maintain inventory before, during, and after each shift to maximize efficient sales.
  • Replenish stock as needed following each shift.
  • Occasionally work a merchandise selling shift for RCM-sponsored concerts.

Requirements:

  • Smart Serve certification is required.
  • Minimum of 1 year experience working as a bartender and/or in food service.
  • Punctual and reliable attendance at all scheduled shifts.
  • Demonstrated commitment to patron safety and safe beverage handling is essential.
  • Experience working in a comparable performance venue is an advantage.
  • Interest in music and the arts is a great advantage.
  • Enthusiastic, friendly, and professional at all times while working.
  • Ability to remain level-headed and resolve challenges and requests in an extremely fast-paced, demanding environment.
  • Comfortable with cash management and knowledge of POS systems.
  • Able to work flexible hours, and an average of 10-15 hours per week.

Additional Information:

  • The schedule will vary and encompass a range of timeframes, including early mornings, late evenings, and weekends.
  • This is a physically demanding position, requiring long hours on your feet/standing, traveling to different locations in a large building, and walking up and down stairs multiple times during a shift.
  • Occasional heavy lifting, with the expectation that incumbents should be able to lift 50 lbs.

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