Security Officer

3 weeks ago

Calgary, Alberta, Canada McLean Hospital Full time

About the Role

The Security Officer (Per Diem) plays a vital role in ensuring a safe and secure environment at McLean Hospital. As a member of our security team, you will provide protective services to people and property, respond to routine and emergency calls for service, and assist with day-to-day operations of the department.

Key Responsibilities

  • Perform daily operational functions as directed by the Security Supervisor or Dispatcher to ensure that McLean's operational needs are met efficiently.
  • Respond immediately and appropriately to all emergency requests for assistance issued by the Supervisor or Dispatcher.
  • Document all incidents after response and inform the Dispatcher of actions taken.
  • Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the hospital community.
  • Conduct initial investigations into all reports of suspicious activity, persons, hazards or risk, and take the necessary steps to mitigate risk to patients, visitors and staff.
  • Perform access control functions, ensuring that all employees, vendors and contractors are in possession of an authorized form of identification that is clearly visible, and enforcing McLean visitor policies and restrictions.
  • Perform Dispatch and/or Console duties as assigned by the Supervisor/Manager, including coordinating Security activities, acting as liaison to other McLean departments and external agencies, and responding to emergency and non-emergency calls for assistance.

Requirements

  • Minimum of a high school diploma required; a strong educational background in criminal justice or a related field is preferred.
  • A minimum of 1-3 years of security or related experience preferred.
  • Must possess and maintain a valid Massachusetts Driver's License.
  • Must obtain and maintain required certification in CPR/AED/First Aid, CPI De-Escalation Training, and International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification (within the first 90 days).

Preferred Skills and Abilities

  • Strong interpersonal and communications skills, with the ability to interact effectively with people of different levels and cultures.
  • Customer service skills, with the ability to handle a variety of diverse and stressful situations.
  • Problem-solving skills, with the ability to think critically and analytically, and to prioritize tasks effectively.

Work Environment

McLean Hospital is an Affirmative Action Employer. We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.

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