Senior Merchandise Supervisor

3 days ago


Calgary, Alberta, Canada Western Nails & Spa Full time
About This Role

We are seeking a highly skilled and experienced Senior Merchandise Supervisor to join our team at Western Nails & Spa. In this role, you will be responsible for leading our sales floor team and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Sales Floor Leadership: Lead and motivate a team of 1-4 sales workers to achieve sales goals and provide excellent customer service.
  • Merchandise Management: Authorize payments by cheque, order merchandise, and authorize return of merchandise to ensure accurate inventory levels.
  • Reporting: Prepare detailed reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Customer Service: Resolve customer requests, complaints, and supply shortages in a timely and professional manner.
  • Inventory Control: Organize and maintain inventory levels to prevent stockouts and overstocking.
Requirements
  • Experience: At least 1 year of experience in a similar role or industry.
  • Education: Secondary (high) school graduation certificate.
Benefits
  • Competitive Salary: $45,000 - $60,000 per annum, depending on experience.
  • Permanent Full-Time Opportunity: Enjoy a stable and secure work environment with opportunities for growth and development.
  • English Language Work Environment: Communicate effectively with colleagues and customers in an English-speaking workplace.
  • Flexible Hours: Work 30-40 hours per week, with flexibility to adjust as needed.


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