Retail Operations Manager

2 weeks ago


Winnipeg, Manitoba, Canada SHELL Full time
Job Description

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at SHELL.

About the Role
  • As a key member of our retail team, you will be responsible for ensuring the smooth day-to-day operations of our store, providing excellent customer service, and leading a team of sales workers.
Key Responsibilities
  • Assign tasks and duties to sales workers to optimize sales and customer satisfaction.
  • Autorize payments by cheque and manage cash transactions efficiently.
  • Order merchandise and ensure timely receipt and storage.
  • Autorize returns and resolve customer complaints in a professional manner.
  • Establish work schedules and lead by example to motivate your team.
  • Sell merchandise effectively and maintain high levels of customer engagement.
  • Prepare detailed reports on sales performance, merchandising strategies, and personnel matters.
  • Identify and resolve issues promptly, including supply shortages and customer requests.
  • Organize and maintain inventory levels to meet business demands.
  • Supervise and co-ordinate activities of sales workers to achieve store objectives.
Requirements
  • You will need to have a strong educational background, with a secondary (high) school graduation certificate as a minimum requirement.
  • 1-6 months of experience in a similar role, preferably in a retail environment.
What We Offer
  • Permanent employment with SHELL, offering stability and growth opportunities.
  • A competitive salary range: $35,000 - $45,000 per year, commensurate with experience.
  • English language proficiency is essential, with regular communication required with colleagues and customers.
  • A 35-hour workweek, providing a healthy work-life balance.
  • The opportunity to work in a dynamic and fast-paced retail environment.


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