Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at McMurray Denture Centre. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.
Key Responsibilities:
- Provide excellent customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.
- Manage front desk operations, including greeting clients, directing them to contacts or service areas, and maintaining a clean and organized workspace.
- Process information required to provide customer service, including obtaining and recording information, and relaying messages to clients and staff.
- Perform administrative tasks, such as ordering office supplies, scheduling appointments, and maintaining work records and logs.
- Communicate effectively with clients, staff, and other stakeholders, both verbally and in writing.
Requirements:
- High school diploma or equivalent required.
- 1-6 months of experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions:
- 35 hours per week in a standard office environment.
- English is the primary language spoken in the workplace.
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