Customer Service Representative

4 weeks ago


Fort McMurray, Canada McMurray Denture Centre Full time

Job Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at McMurray Denture Centre. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Provide excellent customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including greeting clients, directing them to contacts or service areas, and maintaining a clean and organized workspace.
  • Process information required to provide customer service, including obtaining and recording information, and relaying messages to clients and staff.
  • Perform administrative tasks, such as ordering office supplies, scheduling appointments, and maintaining work records and logs.
  • Communicate effectively with clients, staff, and other stakeholders, both verbally and in writing.

Requirements:

  • High school diploma or equivalent required.
  • 1-6 months of experience in a customer service or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Working Conditions:

  • 35 hours per week in a standard office environment.
  • English is the primary language spoken in the workplace.


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