Senior Commercial Insurance Account Manager

4 weeks ago


Hamilton, Ontario, Canada MT Talent Full time

Job Opportunity:

MT Talent is partnering with a local insurance provider to source their next Account Manager. This role offers a unique opportunity to join a company that has delivered exceptional customer experiences for 40 years, resulting in their growth to become one of the largest independent insurance providers in Ontario.

Key Responsibilities:

  • Respond to client inquiries and provide prompt, friendly service
  • Collaborate with Account Executives on new business workflows
  • Review and recommend renewals, completing comparison quotes and remarketing as needed
  • Issue Certificates of Insurance and accurately handle change requests
  • Manage complex accounts to provide creative solutions for clients
  • Function as a front-line underwriter for qualifying, maintaining, and promoting sound quality business
  • Support clients with reporting claims and follow up in a timely manner
  • Manage account receivables and work closely with Account Executives to identify cross-sell opportunities

Requirements:

  • 5+ years of experience in the insurance industry, with 3+ years in commercial insurance preferred
  • RIBO License
  • Post-secondary degree or diploma in Insurance, Business, Finance, Administration, or related field (asset but not mandatory)
  • Strong organizational and time management skills
  • Collaborative team player with a strong work ethic and accountability
  • Excellent written and oral communication skills, with attention to detail, confidentiality, and respect
  • Excellent customer service and interpersonal skills
  • Working towards CAIB or CIP Designation (preferred)
  • Computer proficiency in MS Office Suite and insurance-specific software (experience with Power Broker and Policy Works is an asset)

About the Company:

The company is heavily invested in their communities and staff, supporting numerous charities and organizations. They encourage their team to participate in community events and foster a positive work environment.



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