Technical Support Specialist

4 weeks ago


Toronto, Canada Astek Full time

The Astek Group is a global leader in engineering and technology consulting, with expertise in various sectors. Our team supports clients in the deployment of their products and services, as well as digital transformation.

We value entrepreneurship, innovation, and employee development, with 7800 employees committed to promoting complementarity between digital technologies and complex system engineering.

Astek Canada specializes in IT consulting services and engineering, driving client development strategies through our ecosystem of expertise.

Our rapidly growing group has achieved €600 million turnover in 2023, making us an attractive option for career advancement.

Your mission would be:

Key Responsibilities:

  • Work within the Global Anti Money Laundering Department on the Application Support team.
  • Provision access for multiple applications, including reviewing requests, communicating with stakeholders, provisioning, validating, and retaining evidence.
  • Manage SLAs in a fast-paced environment, collaborating with technical teams who possess Outlook and MS Excel skills.
  • Maintain excellent communication skills, both written and verbal.

Your Profile:

  • 5 years experience in a similar role.
  • Application support and access provisioning experience.
  • Report running and Excel experience.
  • Excellent communication skills.
  • Nice to have: SQL experience, AML experience, Banking experience.

We Offer:

  • A tailored CARE policy deployed by HR teams.
  • Our Diversity Charter.

Why Choose Us?

Astek offers a stimulating work environment, collaborative culture, and opportunities for growth and development.



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