Softgoods Sales Associate

1 month ago


La Ronge, Canada Giant Tiger Full time
About the Role

Giant Tiger is seeking a skilled Softgoods Associate to join our team in La Ronge. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
  • Ensure a positive shopping experience for customers, maintaining a clean and organized store environment.
  • Process customer transactions accurately and efficiently, handling cash, credit, and debit transactions.
  • Replenish merchandise around the checkout area, maintaining a well-stocked and visually appealing store environment.
  • Follow up on hot selling items, completing markdowns and SKU changes as needed.
  • Maintain planograms, labels, tickets, and signing standards, ensuring a consistent and professional store appearance.
  • Perform cycle counts as required, maintaining accurate inventory levels.
  • Ensure compliance with all policies when selling tobacco and lottery products.
  • Ensure health and safety policies and guidelines are followed, maintaining a safe and healthy work environment.
  • Ensure loss prevention best practices are followed, maintaining a secure and loss-free store environment.
Requirements
  • Strong customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Ability to work independently and as part of a team, maintaining a positive and collaborative work environment.
  • Ability to handle a variety of tasks in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Attention to detail, with the ability to maintain accurate records and follow procedures.
  • Effective communication and interpersonal skills, with the ability to work with customers, colleagues, and management.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
  • Medical, dental, and vision benefits.
  • Store discount.
  • Profit sharing.
  • Safety-first environment.


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