Water Purification Systems Field Specialist

3 weeks ago


Burlington, Ontario, Canada Randstad Canada Full time

We are seeking a highly skilled Field Service Engineer to join our team at Randstad Canada in the Toronto area. As a Field Service Engineer, you will be responsible for the installation, repair, maintenance, and qualification of water purification systems throughout the Ontario region and East Canada area. You will also provide backup support to neighboring territories as required.



Responsibilities


  • Install, repair, maintain, and qualify water purification systems according to customer requirements and industry standards.
  • Provide professional service on a timely basis, respecting customer on-site rules and regulations, including good housekeeping practices.
  • Accurately complete Work Orders and related documentation, ensuring seamless communication with customers and internal teams.
  • Close Work Orders daily and maintain accurate records of completed tasks.
  • Communicate with customers to schedule and confirm service appointments, ensuring timely responses to requests and emergencies.
  • Maintain tools and test equipment in proper working order, adhering to standard operating procedures (SOPs) and company policies.
  • Generate leads for new hardware, consumables, accessories, and service contracts using our CRM tool.
  • Collaborate with internal teams and external partners to achieve business objectives and customer satisfaction.
  • Comply with company policies, including NA Fleet Vehicle Policy and adherence to customer site requirements.


Qualifications


  • Associate's Degree in Electrical/Electronic or Mechanical Engineering or equivalent technical degree, professional, or military electronics/mechanical experience may substitute.
  • High School diploma or GED with 3+ years of field service experience and/or experience in skilled trades.
  • Valid driver's license and clean driving record for company vehicle.
  • Ability to work independently, with minimal supervision, and as part of a team to achieve business objectives.
  • Excellent communication, problem-solving, and adaptability skills to effectively interact with customers, internal teams, and external partners.
  • Ability to lift a minimum of 50 pounds without assistance and up to 165 pounds with assistance.


What We Offer


  • Competitive salary and comprehensive benefits package.
  • Company vehicle and expense coverage.
  • Opportunities for professional growth and development.
  • Flexible work arrangements to support work-life balance.
  • A global brand manufacturer with a strong commitment to innovation and customer satisfaction.


If you are a motivated and experienced Field Service Engineer looking for a new challenge, please submit your resume to Swapna Nair at swapna.nair@randstad.ca. We thank all applicants for their interest; however, only qualified candidates will be contacted.



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