Senior Community Relations Manager
4 weeks ago
Community Relations Manager Position
Verve Senior Living is seeking a skilled Community Relations Manager to join our team. As a key member of our sales and marketing team, you will be responsible for developing and implementing home-specific marketing and sales programs to achieve occupancy targets.
Key Responsibilities:
- Participate in and contribute to the Verve Quality Improvement (VQI) program at the home.
- Market residential suites in accordance with established sales procedures to ensure occupancy targets are met.
- Develop both new and existing potential resident contacts through a structured marketing and follow-up program.
- Facilitate and ensure a smooth transition for new residents, including preparing and processing Tenancy Agreements, reviewing CHIP with residents, and coordinating move-ins and room preparation.
- Coordinate both internal and external public relations activities, including conducting tours and acting as the internal and external referral source for all sales and marketing contacts and activities.
- Maintain statistics to evaluate sales and marketing effectiveness, including maintaining complete and accurate sales records and preparing marketing and sales reports for submission to the general manager.
Requirements:
- Minimum grade 12. Post-secondary education with a preference to business administration, with a major in sales, marketing, communication or public relations, or a background in an industry related to the position: real estate, healthcare, or sales.
- Minimum five years of business experience, preferably in retirement, hospitality, healthcare or consumer sales sectors.
- Excellent verbal and written communication skills in the English language.
- Must be a self-starter and have a valid Ontario driver's license and be willing to drive own vehicle.
- Must have proficiency with computers and be able to use Sherpa.
What We Offer:
- A dynamic and innovative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.
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