Motel Operations Manager
1 week ago
We are seeking a skilled Motel Operations Manager to join our team at Rosecourt Motel. As a key member of our management team, you will be responsible for overseeing the daily operations of our motel, ensuring exceptional customer service, and driving business growth.
About the RoleThis is a permanent full-time position that offers a competitive salary and benefits package. The successful candidate will have a proven track record in hospitality management, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Develop and implement operational policies and procedures to ensure smooth day-to-day operations;
- Recruit, train, and supervise staff to maintain high standards of customer service;
- Conduct regular performance reviews and provide coaching to staff members;
- Negotiate with suppliers to secure the best possible deals for materials and services;
- Prepare and manage budgets to optimize revenue and minimize expenses;
- Implement marketing strategies to attract new customers and retain existing ones;
- Enforce company policies and procedures to maintain a safe and respectful work environment;
- Address customer complaints and concerns in a professional and timely manner;
- Assist guests with special needs and provide exceptional customer service.
- Bachelor's degree in Hospitality Management or related field;
- Minimum 1-2 years of experience in hotel/motel management;
- Excellent communication and interpersonal skills;
- Able to work effectively in a fast-paced environment;
- Proficient in MS Office Suite, including Word, Excel, and Outlook;
- Strong problem-solving and analytical skills;
- Able to work flexible hours, including evenings and weekends.
- Competitive salary range: $60,000 - $80,000 per year;
- Benefits package, including health insurance, paid time off, and retirement plan;
- Ongoing training and development opportunities;
- A supportive and dynamic work environment;
- The opportunity to work with a dedicated team and make a real difference in the lives of our guests.
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