Store Operations Manager
4 weeks ago
Job Summary:
The Store Operations Manager is responsible for driving sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Key Responsibilities:
- People Development:
- Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
- Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
- Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
- Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
- Drive Sales & Profitability:
- Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
- Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
- Operational Effectiveness:
- Payroll Management: Meet all payroll expectations.
- Loss Prevention: Control company assets by meeting all loss prevention measures.
- Policy Compliance: Execute and comply with all company policies and procedures.
Requirements:
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
Ability to stand for a minimum of eight hours during scheduled shifts.
Accommodations:
Accommodations are available for applicants with disabilities in the Company's recruitment processes.
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