Banquet Team Lead

3 weeks ago


Kananaskis Improvement District, Canada Pomeroy Lodging LP Full time
{"Job Title}: Banquet Supervisor

At Pomeroy Kananaskis Mountain Lodge, we are seeking a skilled Banquet Supervisor to join our team. This is a unique opportunity to work in a stunning mountain setting, providing exceptional service to our guests and contributing to the success of our events.

Key Responsibilities:
  • Collaborate with clients to plan and organize events, ensuring seamless execution and exceeding expectations.
  • Coordinate event logistics, including setup, decorations, audiovisual equipment, and seating arrangements.
  • Train and supervise banquet staff, including servers, bartenders, and event setup crew, to deliver outstanding service and quality.
  • Directly supervise staff during events, ensuring high-quality service and exceptional guest satisfaction.
  • Anticipate and address guest needs, providing exceptional service to enhance their experience.
  • Communicate effectively with other departments to ensure seamless coordination of events.

Requirements:
  • Minimum 3 years of experience in food and beverage, with demonstrated leadership skills.
  • Previous banquets experience is considered an asset.
  • Excellent communication and interpersonal skills to interact with clients, guests, and team members effectively.
  • Ability to multitask, prioritize tasks, and coordinate events simultaneously.
  • Quick decision-making and problem-solving skills to handle unexpected issues during events.
  • Deep understanding of hospitality industry standards and trends.
  • Valid ProServe certification.
  • Experience working in various restaurant settings.
  • Completion of a business or hospitality degree is preferred.

What We Offer:
  • Personal days: 5 per year after 90 days of continuous full-time employment.
  • Food and Beverage discounts at ALL 6 of our dining outlets.
  • Growth and development opportunities, both personal and professional.
  • Onsite staff accommodations, including a residence convenience store and employee gym.
  • One meal per day in our employee cafeteria (taxable benefit).
  • Discounts on activities offered through our Activities Committee.
  • Shuttle access to Calgary and Canmore.
  • Health and Wellness benefits (some restrictions may apply).
  • Vacation accrual starting on your first day of work, at a rate of 4% of your earnings.
  • Marriott Destinations membership, providing discounted room rates and food and beverage discounts at any Marriott hotel.
  • Discounted access to our Nordic Spa and Ski Pass rates.


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