Nail Salon Team Lead

4 weeks ago


Edmonton, Alberta, Canada Hot Tips Nails & Spa Full time

At Hot Tips Nails & Spa, we are seeking a seasoned Nail Salon Supervisor to oversee daily operations, ensure exceptional client satisfaction, and lead our team to success. Key responsibilities include scheduling work, assisting clients with special needs, handling emergency situations, monitoring quality and production, and training staff. The ideal candidate will possess strong organizational skills, a client-focused attitude, and the ability to work well in a fast-paced environment.

Key Responsibilities
  • Schedule work: Plan and coordinate staff schedules to ensure optimal productivity and client satisfaction.
  • Assist clients/guests with special needs: Provide exceptional support to clients with special requirements or needs.
  • Handle emergency situations: Remain calm and composed in high-pressure situations and provide solutions to resolve issues efficiently.
  • Monitor quality and production: Oversee the quality of work and production levels to maintain our high standards.
  • Train staff/workers in job duties, safety procedures, and company policies: Develop and deliver training programs to enhance staff knowledge and skills.
  • Establish work schedules and procedures: Create and implement efficient work schedules and procedures to optimize productivity.

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