Professional Claims Consultant

1 week ago


Ottawa, Ontario, Canada TD Bank Full time
About the Role

We are seeking a skilled Professional Claims Consultant to join our team at TD Bank. As a key member of our claims assessment team, you will be responsible for providing exceptional customer service and expert advice on insurance claims.

Your primary focus will be on engaging customers in conversations to understand their needs and provide them with tailored advice and service regarding coverage and the claims process.

Key Responsibilities
  • Provide sound claims advice at every customer interaction to create a legendary customer experience
  • Be knowledgeable of practices and procedures within your area of responsibility and stay up-to-date on emerging trends for claims assessment and litigation
  • Protect the interests of the organization by identifying and managing risks, and escalating non-standard, high-risk transactions/activities as necessary
  • Identify, recommend, and effectively execute standard practices and procedures applicable to insurance claims
Requirements and Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • Intermediate level knowledge with some form of related training and/or related experience or skills; Industry accreditation and training generally required
  • Bilingual - Fluent in English and French
Benefits
  • A competitive salary range of $51,400 - $72,600 CAD per year
  • A comprehensive benefits package including health, dental, and vision coverage
  • A generous retirement savings plan
About Us

As part of the TD Group, one of Canada's leading financial institutions, we take care of Canadian families by providing them with easy access to top-notch advice, protection, and support whenever they need it.


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