Retail Store Operations Manager

4 weeks ago


Tumbler Ridge, Canada RIDGE VAPES Full time
Job Description

RIDGE VAPES is seeking a highly skilled and experienced Retail Store Supervisor to join our team.

Key Responsibilities
  • Supervise and mentor a team of 3-4 staff members, providing guidance and support to ensure high-quality customer service and sales performance.
  • Assign sales workers to duties, including managing store layouts, visual merchandising, and inventory control.
  • Authorize returns and exchanges, ensuring customer satisfaction and maintaining a positive shopping experience.
  • Establish and manage work schedules, ensuring adequate staffing levels and optimal store operations.
  • Prepare regular reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business growth and improvement.
  • Resolve customer complaints, supply chain disruptions, and other issues that may arise, demonstrating excellent problem-solving and communication skills.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
  • Supervise and coordinate activities of store staff, promoting teamwork and a positive work environment.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of retail management experience.
  • Excellent communication, leadership, and organizational skills.
  • Ability to multitask, prioritize tasks, and work under pressure.
  • Accurate and dependable, with a strong attention to detail.
  • Organized and able to maintain a clean and safe work environment.
Support for Diverse Groups
  • Offers mentorship, coaching, and networking opportunities for employees with disabilities.
  • Provides mentorship programs that pair newcomers and refugees with experienced employees.
  • Offers mentorship, coaching, and networking opportunities for Indigenous workers and youth.

This is a permanent, full-time position with 30-40 hours of work per week. English is the primary work language.



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