Tenant Services Coordinator

4 weeks ago

Québec, Quebec, Canada BGIS Full time

At BGIS, we are seeking a highly skilled Tenant Services Coordinator to join our team.

The successful candidate will be responsible for coordinating the delivery of small-scale maintenance projects, workspace changes, design services, and office services. They will work closely with our clients to resolve tenant issues related to the delivery of tenant service projects.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. They will also have a strong understanding of project delivery and tendering processes, as well as general knowledge of commercial building systems and/or construction.

Key responsibilities will include:

  • Receiving, processing, and validating service requests received by telephone, email, and personal visits.
  • Working with Facility Managers to deliver small-scale tenant service projects, including determining skills required and monitoring contractor performance.
  • Coordinating, planning, and overseeing BGIS and subcontracted forces to deliver required tenant service projects within the scope of the position.
  • Working with multiple stakeholders to ensure timely and successful project completion, ensuring adherence to scope, budget requirements, and maintaining client satisfaction.

The successful candidate will have a high school completion plus a specialized technical or business course, and 1-3 years of job-related experience specific to the assignment. They will also possess good client management/customer service skills, effective interpersonal skills, and knowledge of project delivery and tendering processes.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for facility management, we encourage you to apply for this exciting opportunity.

BGIS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to maintaining a barrier-free recruitment process and providing equal employment opportunities to all individuals.

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