Pharmacy Manager

4 weeks ago

Regional District of KitimatStikine, Canada Shoppers Drug Mart Pharmaprix Full time

Job Summary: We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Shoppers Drug Mart / Pharmaprix. As a Pharmacy Manager, you will be responsible for managing the overall operations of the pharmacy, including providing consultation to customers and healthcare providers, dispensing medication, and assisting in the maintenance of the dispensary.

Key Responsibilities:

  • Acknowledge all customers approaching the pharmacy and provide exceptional customer service.
  • Practice within federal/provincial, regulatory/legal requirements and ensure all privacy requirements are met.
  • Provide counselling on prescriptions, over the counter/behind the counter products, and practice to full extent of expanded scope with Professional Services.
  • Communicate with other healthcare professionals within the circle of care to provide customer care and maintain all records required in accordance with legislation, standards of practice, and policy.
  • Control access to the dispensary with respect to inventory and patient confidentiality, review and maintain Workflow Queues on a daily basis, and ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met.
  • Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the pharmacy and involve with financial reports as appropriate.
  • File incident reports when any customer or staff medication or privacy incidents occur and ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.

Requirements:

  • Independent thinking and decision making skills.
  • Ability to plan, coordinate, and delegate assignments and provide coaching to pharmacy colleagues.
  • Proven ability to drive and build the business, lead by example, and support enterprise programs.
  • Commitment to providing exceptional customer service and superior customer relations skills.
  • Strong problem-solving skills, including experience formulating and executing action plans.
  • Strong personal computing skills and knowledge of pharmacy systems.

About Us: Shoppers Drug Mart / Pharmaprix is a locally owned and operated store that is part of a national brand. We offer a competitive pay, flexible and varied schedules, and online learning through Academy. Our Associate Owners recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

Compensation: $75.00 - $80.00 per hour. A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.

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